Ordering & Products
To place an order, simply browse our collection, select your desired items, add them to your cart, and proceed to checkout.
We make every effort to display product colors accurately. However, variations may occur due to screen settings.
We accept major credit/debit cards, PayPal, and other secure payment methods available during checkout.
Unfortunately, orders cannot be modified or canceled once they are processed. Please review your order carefully before confirming.
Shipping & Delivery
We offer standard and expedited shipping options based on your location.
Delivery times vary based on your location. Standard shipping usually takes [X] days, while expedited shipping takes [Y] days.
Yes, we provide international shipping to select countries. Shipping costs and delivery times may vary.
Returns & Exchanges
Our return policy allows returns within 30 days of delivery. Items must be in original condition with tags attached.
You can initiate a return or exchange by contacting our customer support team.
Personalized or customized items cannot be returned unless they arrive damaged or defective.
Sizing & Fit
Please refer to our size guide, available on each product page, for accurate measurements and fitting information.
Product Care & Maintenance
Care instructions vary by garment. Please refer to the specific care label on the item for washing and maintenance details.
Some delicate items may require special care such as hand washing or dry cleaning. Check the care label for details.
Account & Profile
Click on “Sign Up” or “Create Account” and follow the prompts to enter your details and create an account.
Yes, once logged in, you can track your order status and view order history in your account dashboard.
Having an account allows you to track orders, save preferences, and expedite future purchases.
Promotions & Discounts
Yes, we periodically offer discounts and promotions. Sign up for our newsletter to stay updated on our latest offers.
Visit our website’s Sale section or check our promotions page for current offers.
Contact & Support
You can contact our customer support team via email at [support@elegamode.com] or through our Contact Us page.
Feel free to reach out to our support team, and we’ll be happy to assist you with any additional inquiries.
Company Information
We are headquartered in [City, Country], with our online presence serving customers globally.
Currently, we operate exclusively online with no physical retail locations.
Privacy & Security
We employ industry-standard security measures to protect your data. Refer to our Privacy Policy for detailed information.
We do not share customer data with third parties unless required for order fulfillment or legal purposes.